Alerts

When an alert is active, an icon will appear in the lower part of the display.

  1. Press MENU and use or until the alert is shown. Active alerts will be the first menu items shown.

  2. Press SELECT to display the alert number.

  3. An alert cannot be dismissed. If there is more than one active alert, pressing the NEXT button allows you to view any additional alert numbers. Press EXIT to return to the home screen.

Some alerts can be resolved by the homeowner. Other alerts may require a service call to the professional installer.

Alert #

Alert Meaning

164

Heat Pump Fault. Heat pump is energizing the L terminal to indicate a fault.

170

Thermostat Memory Failure. Internal problem with the thermostat memory.

171

Set Time and Date.

173

Internal Sensor Error. Issue with the built-in temperature sensor.

178

Wired Outdoor Sensor Error. Check wires and connections to outdoor sensor

388

Register online

399

Wi-Fi Internet Connection Lost *

400

Wi-Fi no Signal *

602

Internal humidity sensor error

607

Wi-Fi network error *

Note: *Wi-Fi alerts will not be displayed when WiFi is set to off under the WiFi menu.