Troubleshooting and Support
Display is blank | Make sure fresh AA alkaline batteries are correctly installed (see Step 7 of the section Installing the Thermostat) |
Heating or cooling does not run |
If the Up or Down arrow is pressed:
If the issue persists:
|
Heat runs with Cooling |
|
Heat runs with no call for heat or cooling |
|
Cannot change setpoint to desired setting |
The setting ranges for these modes are:
|
WAITING FOR EQUIPMENT (shown in display under Room Temperature) |
The compressor protection feature is engaged. Wait a few minutes for the system to safely restart to avoid damaging the compressor. |
Customer Assistance
For assistance with this product, please visit honeywellhome.com
Or call Resideo Customer Care toll-free at 1-800-633-3991
1-Year Limited Warranty
For Warranty information go to honeywellhome.com/support